PATIENT INFORMATION
Information for patients
Heart Surgeon Group provides patient-first cardiac care, from initial consultation through to post-operative support. With a communicative team and transparent process, you’ll always know what to expect and who to turn to for support.
Self-referral made simple
Private consultations
Book a consultation with our cardiac surgeons for one-on-one advice about your condition. We’ll talk through your options so you can make confident decisions about your treatment.
Patient support
Our team is here to help you feel informed and supported. Whether you have a question, need reassurance, or want to check what happens next, we’re just a call or email away.
Insurance support
We know that dealing with insurance can be complicated. We work with all major New Zealand health insurers and can assist with pre-approvals, paperwork, and queries.
Funding pathways
For patients who wish to access private heart surgery treatments without insurance, we offer transparent pricing and a process that is easy to navigate.
Financial guidance
Not quite sure how it all works? Our team are always happy to talk through insurance coverage and the costs involved before treatment begins, so there are no surprises later.
Private care journey
Personalised Healthcare
WHAT TO EXPECT
What to expect from your hospital stay
All our cardiac operations are carried out at Braemar Hospital in Hamilton. Braemar is one of New Zealand's leading private surgical hospitals. It’s a modern, private facility with experienced, highly-specialised teams and comfortable rooms that allow you to rest and recover in reassuring surroundings.
From the moment of admission until you're ready to be discharged, you’ll have the support of a professional, passionate healthcare team that priortises your wellbeing.
FAQs
We answer some of the most common questions from healthcare professionals.
Need more information?
Our team is ready to answer any additional questions you might have
Telehealth consultations
If you find it difficult to attend in-person appointments, our surgeons also provide the option of speaking with you online or over the phone.
Refer
Accessible cardiac care with telehealth appointments
A number of our clients struggle to attend in-person appointments, whether due to mobility issues or because they live rurally, or outside the Waikato region.
As part of our focus on making timely cardiac care accessible to more New Zealanders, we offer telehealth appointments, where you'll receive the same standard of care, but from the comfort of home.
While some appointments must happen in person whenever possible, we are happy to offer online and phone options.